F
FAircall vs Talkdesk
Pricing, features, platforms and who each one suits — side by side.
A
Choose Aircall if…
- you want the lower entry price ($30/mo vs $85/mo)
- you need an API to build on
- you want to trial it before paying
- you work on Windows, macOS, iOS
- you're in its core audience: sales teams, customer support teams
T
Choose Talkdesk if…
- you're in its core audience: enterprise contact centers, banks and insurers
Side by side
Feature Aircall Talkdesk
Pricing modelFree trialFree trial
Starting price$30/mo$85/mo
Free plan
Free trial
API
Open source
PlatformsWeb, Windows, macOS, iOS, Android, APIWeb
CategoryCloud phone systems & VoIPCall center & dialers
CompanyAircallTalkdesk
Full feature lists
A Aircall
- AI voice agents answering calls 24/7 in 38 languages
- IVR, call routing, queuing and queue callback
- Shared inbox for calls, SMS, MMS and WhatsApp
- Call recording, transcription and sentiment analysis
- Live in-call AI coaching and automated CRM updates
- Power Dialer for up to 1,000 numbers
- 250+ integrations including Salesforce, HubSpot, Zendesk
- Call whispering, barge and live monitoring
T Talkdesk
- Autonomous AI agents for voice and digital channels
- AI routing to automated or human outcomes
- Real-time agent assist with next best actions
- Automatic interaction summaries and AI translations
- Voice biometrics caller authentication
- Transcription and sentiment analysis of all interactions
- Workforce engagement and quality management
- Industry-specific pre-trained AI agents
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
Aircall · aircall.io
Talkdesk · talkdesk.comWhat you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
| Team size | Aircall | Talkdesk |
|---|---|---|
| 1 person | $50 Professional | $85 Digital Essentials |
| 5 people | $99 AI Voice Agents | $425 Digital Essentials |
| 20 people | $99 AI Voice Agents | $1,700 Digital Essentials |
Work it out for your team
All plans and prices
Aircall
AI Voice Agents$120/mo minimum (monthly billing) or $99/mo minimum (annual billing)
Essentials$40 per license/mo (monthly billing) or $30 per license/mo (annual billing)
Professional$70 per license/mo (monthly billing) or $50 per license/mo (annual billing)
EnterpriseCustom
Talkdesk
Digital Essentials$85 USD per user/month
Voice Essentials$105 USD per user/month
Elite$165 USD per user/month
Industry Experience Clouds$225 USD per user/month
Talkdesk CXACustom
Strengths and limitations
Aircall
- Unlimited calls within US & Canada on all plans
- 250+ native integrations with CRM and help desk tools
- AI voice agents included in every plan
- SOC2 Type II, GDPR and HIPAA compliance
- Minimum of 3 users per plan, 25 on Enterprise
- Advanced AI features like call summaries need the AI Assist add-on on Essentials
- International outbound calls cost extra below Enterprise
- SAML SSO only on Enterprise
Talkdesk
- Named a Leader in the 2026 Gartner Magic Quadrant for CCaaS
- Covers both human agent tooling and autonomous AI agents
- Pre-trained agents for specific industries and regulations
- Can deploy on top of third-party or on-premises contact centers
- No public pricing; quotes only through sales
- No free trial or self-serve plan
More comparisons
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FF
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B
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VV
Free, from $29/mo
V
Developer platform to build, test and deploy voice AI agents for phone calls
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Facts from each vendor's public pages, prices checked Nov 14, 2026. Editorial policy