Plivo
Voice AI agents and carrier-grade telephony APIs for businesses and developers
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Pricing
Free trial
Free trial
Yes
API
Yes
Company
Plivo Inc.
Platforms
What is Plivo?
Plivo is a voice AI and communications platform for building phone agents that handle real customer calls. Teams can build agents in a no-code studio by describing them in plain English, or developers can use SDKs, REST APIs and a CLI in Python, Node and Go.
Under the agents sits Plivo's own telephony: SIP trunking, bidirectional audio streaming, and phone numbers. It works with the LiveKit and Pipecat frameworks. Plivo lists sub-500 ms latency, 99.99% uptime, 50+ languages and coverage in 150+ countries. The agents include turn detection, barge-in handling, noise cancellation, simulation testing and handoff to a human.
Pricing is pay as you go: AI agents cost $0.03/min plus telephony, which starts at $0.0010/min. SMS, WhatsApp and Verify APIs are available only on the Enterprise plan, which starts at $1,000/month. Plivo fits support, sales and operations teams that automate phone calls, and developers adding telephony to voice agents.
Key features
- No-code AI agent studio built from plain-English prompts
- SDKs for Python, Node and Go, plus REST API
- SIP trunking and bidirectional audio streaming
- LiveKit and Pipecat integrations
- Turn detection, barge-in handling and AI noise cancellation
- Simulation testing and transfer to a human
- CLI to test streams and diagnose failed calls
- US, EU or APAC data residency
Use cases
Who it's for
Inbound customer support
Answer calls, look up order status by phone number and read out delivery ETAs.
Appointment rescheduling
Let callers find a booking, check open slots and confirm by text without staff involvement.
Outbound feedback surveys
Call customers after delivery, ask short rating questions and log the answers to a CRM.
Telephony for custom agents
Give a LiveKit or Pipecat agent real phone numbers over SIP trunking or audio streaming.
Plivo pricing
From the vendor's site, checked Nov 14, 2026. Prices change — confirm on their pricing page.
Pay as you go
usage
Usage-based ($10 free credits)
- Coverage in the US & India
- SIP Trunking, Audio Streaming, AI Agents & Phone Numbers
- 2 RPS & 50 call concurrency
- Up to $2,500 of monthly usage
- AI Agent $0.03/min excluding telephony
Enterprise
month
From $1,000/mo
- Coverage across 190+ countries
- SMS, WhatsApp & Verify API
- Shortcodes & custom sender IDs
- Volume discounts and custom concurrency
- BAA, HIPAA & SSO
Get an email when Plivo changes its prices
One mail per change, a stop link in each. Nothing else.
How Plivo compares
- Plivo has no free plan, while 3 of the 4 alternatives below have one.
| Tool | Starts at | Free plan | Free trial | API | Open source | |
|---|---|---|---|---|---|---|
| PPlivo | — | — | — | |||
V Vapi | $29/mo | — | — | Plivo vs Vapi | ||
B Bland AI | $299/mo | — | Plivo vs Bland AI | |||
R Retell AI | — | — | Plivo vs Retell AI | |||
A Aircall | $30/mo | — | — | Plivo vs Aircall |
The closest alternatives in our directory by category. “Starts at” is the cheapest paid plan per month, as each vendor lists it.
Pros and cons
Strengths
- $10 in free credits with no credit card required
- Per-minute pricing with no lock-in
- Choice of no-code builder or SDKs, API and CLI
- HIPAA, GDPR, SOC 2 and PCI DSS compliance listed
Limitations
- SMS, WhatsApp and Verify require the $1,000/month Enterprise plan
- Pay-as-you-go coverage limited to the US and India
- Agent fee of $0.03/min excludes telephony, which is billed separately
Plivo FAQ
How much do Plivo AI agents cost?
$0.03 per minute, which covers voice models, transcription and orchestration. Telephony is billed separately, starting at $0.0010/min outbound and $0.0028/min inbound.
Is there a free trial?
Yes. New accounts get $10 in free credits with no credit card required.
Can I use Plivo with LiveKit or Pipecat?
Yes. Plivo provides SIP trunking for LiveKit agents and audio streaming for Pipecat pipelines.
Which plan includes SMS and WhatsApp?
Only the Enterprise plan, which starts at $1,000 per month.
Where is data stored?
You can choose US, EU or APAC data residency. Data is encrypted with TLS in transit and AES-256 at rest.
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