A
ACall center & dialersFull list
Call centre software and sales dialers.
5 tools2 with a free plan3 with an API
Subcategories · 8Call center & dialers
5 tools
AA
From $30/mo
A
Cloud phone system with AI voice agents for sales and support teams
Cloud phone systems & VoIPAPI
B
BB
Free, from $299/mo
B
Enterprise voice AI platform for building and running AI phone agents
AI voice agents & IVRFree planAPI
F
FF
From $119/mo
F
Cloud contact centre platform blending AI agents and human agents for enterprises
Call center & dialers
R
RR
Freemium
R
AI phone agents that answer, place and route calls for contact centers
AI voice agents & IVRFree planAPI
T
TT
From $85/mo
T
Contact center software and AI agents that automate customer service work
Call center & dialers
How to choose call center & dialers tools
Call centre tools now split into two groups. Some are full contact centre platforms where human agents work with AI help. Others are AI voice agent platforms that handle calls on their own. Four things set the listed options apart:
- Human team vs. AI agents. Five9, Talkdesk and Aircall are built around human agents, with AI on top. Retell AI and Bland AI focus on AI phone agents that answer, place and route calls.
- Pricing model. Aircall offers a free trial and starts at $30/mo. Five9 starts at $119/mo. Retell AI and Bland AI are freemium, and Bland AI's paid plans start at $299/mo. Talkdesk doesn't publish prices, so you have to contact sales.
- API access. Aircall, Retell AI and Bland AI list an API. That matters if you want to connect calls to your CRM or your own app.
- Platforms and deployment. Aircall has desktop and mobile apps (Windows, macOS, iOS, Android). Bland AI is the only one listed with a self-hosted option. The rest are web-based.
Frequently asked questions
Are there free call centre or dialer tools?
Retell AI and Bland AI are freemium, so you can start without paying. Aircall has a free trial. Five9 is paid only, and Talkdesk's pricing is by contact with sales.
How much does call centre software cost?
From the listed starting prices: Aircall from $30/mo, Five9 from $119/mo and Bland AI's paid plans from $299/mo. Talkdesk doesn't publish pricing. Actual costs depend on the plan and number of users, so check each vendor's site.
What should I look for when choosing one?
First decide whether you need software for human agents or AI agents that handle calls on their own. Then compare the pricing model, whether there's an API for linking to your CRM, and which platforms it runs on, such as mobile apps or self-hosting.
What are alternatives to Five9 or Talkdesk?
Aircall is a cloud phone system for sales and support teams, with lower published starting prices and apps on desktop and mobile. If you want AI to handle calls, look at Retell AI or Bland AI.