Bland AI
Enterprise voice AI platform for building and running AI phone agents
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Pricing
Free · from $299/mo
Free trial
Yes
API
Yes
Company
Bland
Platforms
What is Bland AI?
Bland AI is a platform for building, deploying and monitoring AI phone agents that handle inbound and outbound calls. It runs its own speech-to-text, language and text-to-speech models on its own infrastructure, so calls do not pass through third-party AI vendors.
Teams design agents with Conversational Pathways, connect them to their systems through integrations and tools, and deploy them on phone, SMS and web chat. Observability features show why an agent made each decision. You can test new versions against live ones before rolling them out. Developers can use a Calls API, a Text to Speech API with voice cloning, a CLI and an MCP server.
Bland targets regulated industries such as healthcare, insurance, financial services and government. It lists SOC 2 Type II, HIPAA, PCI DSS (self-attested), GDPR, ISO 27001 and FedRAMP 20x Class A. Common uses include IVR replacement, scheduling, verification, collections and after-hours coverage.
Key features
- Inbound and outbound AI phone agents
- In-house STT, LLM and TTS models
- Conversational Pathways agent builder
- Text to Speech API with voice cloning from about 10 seconds of audio
- 40+ languages, real-time translation in 23
- Agent decision observability and version testing
- CLI and MCP server for coding agents
- Bring your own Twilio or SIP telephony
Use cases
Who it's for
IVR replacement
Answer inbound calls in natural language instead of a keypad menu, from order status to fraud disputes.
Appointment scheduling
Book, confirm and reschedule patient or customer appointments by phone.
After-hours and overflow
Cover nights, weekends and call surges without adding staff.
Payments and collections
Take payments over the phone and follow up on past-due accounts.
Bland AI pricing
From the vendor's site, checked Nov 14, 2026. Prices change — confirm on their pricing page.
Start
usage
$0.14/min
- $0 platform fee, no card required
- 2 credits + inbound number ($15/mo value)
- 10 concurrent calls, 100 calls/day
- $0.05/transfer min
Build
month
$299/mo + $0.12/min
- 50 concurrent calls, 2,000 calls/day
- 50 knowledge bases, 5 voices
- $0.04/transfer min
Enterprise
contract
Custom
- On-prem / VPC deployment
- Forward deployed engineers
- BAA, SSO, data residency
- Unlimited caps
Which plan do you need?
Get an email when Bland AI changes its prices
One mail per change, a stop link in each. Nothing else.
How Bland AI compares
- Bland AI has a free plan, like 2 of the 4 alternatives below.
| Tool | Starts at | Free plan | Free trial | API | Open source | |
|---|---|---|---|---|---|---|
| BBland AI | $299/mo | — | ||||
R Retell AI | — | — | Bland AI vs Retell AI | |||
V Vapi | $29/mo | — | — | Bland AI vs Vapi | ||
P Plivo | — | — | — | Bland AI vs Plivo | ||
| FFive9 | $119/mo | — | — | — | — | Bland AI vs Five9 |
The closest alternatives in our directory by category. “Starts at” is the cheapest paid plan per month, as each vendor lists it.
Pros and cons
Strengths
- Per-minute rate includes LLM, STT and TTS with no token charges
- Start plan has no platform fee and needs no card
- Compliance coverage includes HIPAA, SOC 2 Type II and FedRAMP
- On-prem / VPC deployment available on Enterprise
Limitations
- Build plan carries a $299/month platform fee on top of minutes
- Telephony is billed separately
- Start plan is capped at 100 calls/day and 1 voice
- SMS, web chat, warm transfers and SSO are not on the Start plan
Bland AI FAQ
How much does Bland AI cost?
Start is $0.14/min with no platform fee. Build is $0.12/min plus a $299/month platform fee. Enterprise is custom.
Is there a free option?
The Start plan includes 2 credits and an inbound number valued at $15/month, with no card required.
Can I use my own telephony?
Yes. Bland works with existing Twilio accounts and SIP trunks, or you can use its built-in Twilio at pass-through cost.
Which languages are supported?
40+ languages natively, with real-time translation in 23 of them.
Is Bland HIPAA compliant?
Yes. Bland is HIPAA compliant with a signed BAA and also holds SOC 2 Type I and II, GDPR, ISO 27001 and FedRAMP 20x Class A.
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Bland AI
Free · from $299/mo
