Zadarma
Cloud business telephony with virtual numbers, free PBX, CRM and AI agent
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Pricing
Free · from $4/mo
Free trial
Yes
API
Yes
Company
Zadarma
Platforms
What is Zadarma?
Zadarma is a cloud telephony service that lets businesses set up a phone system without hardware, wiring or a fixed location. It offers virtual phone numbers in 110 countries, including toll-free numbers, plus outbound calling with per-second billing and unlimited packages.
Its free virtual PBX includes IVR, call transfer, call pickup, forwarding, call recording, statistics and voicemail, set up through a configuration wizard in the client area. Zadarma also bundles Teamsale, a free CRM built into the PBX, and adds SIP trunking, SMS, HLR lookups, number porting, call tracking, click-to-call, an AI virtual operator, AI speech analytics and eSIM data.
The service suits small businesses, call centers, larger companies and remote teams. It reports more than 2 million users in 160 countries, 24/7 support, and integrations with CRMs, AI systems and messengers through an API.
Key features
- Virtual numbers in 110 countries, including toll-free
- Free virtual PBX with IVR, recording and voicemail
- Free Teamsale CRM with browser calling
- SIP trunking and number porting
- Call tracking and click-to-call widgets
- AI virtual operator available 24/7
- AI speech analytics for calls
- SMS, HLR lookup and eSIM data
Use cases
Who it's for
Virtual office for small businesses
Set up a PBX with a local or toll-free number in minutes without renting office space or buying phones.
Remote teams
Connect distributed employees to one phone system and route customer calls to the right person.
Call centers
Handle inbound and outbound calls with recording, statistics and CRM integration.
Cheaper international calling
Use per-second billing and minute packages to cut the cost of international calls.
Zadarma pricing
From the vendor's site, checked Nov 13, 2026. Prices change — confirm on their pricing page.
Virtual PBX
Free
- IVR, forwarding, recording, voicemail
- Teamsale CRM included
Unlimited PBX
month
From $4/user/mo
- Unlimited virtual PBX per user
Get an email when Zadarma changes its prices
One mail per change, a stop link in each. Nothing else.
How Zadarma compares
- Zadarma has a free plan, like 1 of the 2 alternatives below.
- It offers an API, which only 1 of the others does.
| Tool | Starts at | Free plan | Free trial | API | Open source | |
|---|---|---|---|---|---|---|
| Z | $4/mo | — | ||||
| H | $6.99/mo | — | — | — | — | Zadarma vs Hushed |
| S | — | — | Zadarma vs Sonetel |
The closest alternatives in our directory by category. “Starts at” is the cheapest paid plan per month, as each vendor lists it.
Pros and cons
Strengths
- Virtual PBX and Teamsale CRM are free
- Numbers available in 110 countries
- Free 24/7 support
- API and integrations with major CRMs
Limitations
- Calls, numbers and SMS are billed separately from the PBX
Zadarma FAQ
Is the Zadarma PBX free?
Yes, the basic virtual PBX is free. Unlimited PBX starts at $4 per user per month.
In how many countries can I get a number?
Zadarma lists about 30,000 numbers in 110 countries, including toll-free numbers.
Does Zadarma include a CRM?
Yes, Teamsale CRM is free and built into the PBX.
Is there an API?
Yes, Zadarma provides an API and integrations with CRMs, AI systems and messengers.
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Zadarma
Free · from $4/mo