T
TAircall vs Zadarma
Pricing, features, platforms and who each one suits — side by side.
A
Choose Aircall if…
- you work on Windows, macOS, iOS
- you're in its core audience: sales teams, customer support teams
Z
Choose Zadarma if…
- you want a free plan to start with
- you want the lower entry price ($4/mo vs $30/mo)
- you're in its core audience: small businesses, call centers
Side by side
Feature Aircall Zadarma
Pricing modelFree trialFreemium
Starting price$30/mo$4/mo
Free plan
Free trial
API
Open source
PlatformsWeb, Windows, macOS, iOS, Android, APIWeb, API
CompanyAircallZadarma
Full feature lists
A Aircall
- AI voice agents answering calls 24/7 in 38 languages
- IVR, call routing, queuing and queue callback
- Shared inbox for calls, SMS, MMS and WhatsApp
- Call recording, transcription and sentiment analysis
- Live in-call AI coaching and automated CRM updates
- Power Dialer for up to 1,000 numbers
- 250+ integrations including Salesforce, HubSpot, Zendesk
- Call whispering, barge and live monitoring
Z Zadarma
- Virtual numbers in 110 countries, including toll-free
- Free virtual PBX with IVR, recording and voicemail
- Free Teamsale CRM with browser calling
- SIP trunking and number porting
- Call tracking and click-to-call widgets
- AI virtual operator available 24/7
- AI speech analytics for calls
- SMS, HLR lookup and eSIM data
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
Aircall · aircall.io
Zadarma · zadarma.comWhat you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
| Team size | Aircall | Zadarma |
|---|---|---|
| 1 person | $50 Professional | $4 Unlimited PBX |
| 5 people | $99 AI Voice Agents | $20 Unlimited PBX |
| 20 people | $99 AI Voice Agents | $80 Unlimited PBX |
Work it out for your team
All plans and prices
Aircall
AI Voice Agents$120/mo minimum (monthly billing) or $99/mo minimum (annual billing)
Essentials$40 per license/mo (monthly billing) or $30 per license/mo (annual billing)
Professional$70 per license/mo (monthly billing) or $50 per license/mo (annual billing)
EnterpriseCustom
Zadarma
Virtual PBXFree
Unlimited PBXFrom $4/user/mo
Strengths and limitations
Aircall
- Unlimited calls within US & Canada on all plans
- 250+ native integrations with CRM and help desk tools
- AI voice agents included in every plan
- SOC2 Type II, GDPR and HIPAA compliance
- Minimum of 3 users per plan, 25 on Enterprise
- Advanced AI features like call summaries need the AI Assist add-on on Essentials
- International outbound calls cost extra below Enterprise
- SAML SSO only on Enterprise
Zadarma
- Virtual PBX and Teamsale CRM are free
- Numbers available in 110 countries
- Free 24/7 support
- API and integrations with major CRMs
- Calls, numbers and SMS are billed separately from the PBX
More comparisons
Other options to consider
TT
From $85/mo
T
Contact center software and AI agents that automate customer service work
Call center & dialers
F
FF
From $119/mo
F
Cloud contact centre platform blending AI agents and human agents for enterprises
Call center & dialers
R
RR
Freemium
R
AI phone agents that answer, place and route calls for contact centers
AI voice agents & IVRFree planAPI
B
BB
Free, from $299/mo
B
Enterprise voice AI platform for building and running AI phone agents
AI voice agents & IVRFree planAPI
P
PP
Free trial
P
Voice AI agents and carrier-grade telephony APIs for businesses and developers
AI voice agents & IVRAPI
V
VV
Free, from $29/mo
V
Developer platform to build, test and deploy voice AI agents for phone calls
AI voice agents & IVRFree planAPI
Facts from each vendor's public pages, prices checked Nov 13, 2026. Editorial policy