Aircall
Cloud phone system with AI voice agents for sales and support teams
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Pricing
From $30/mo
Free trial
Yes
API
Yes
Company
Aircall
Platforms
What is Aircall?
Aircall is a cloud business phone system that combines calling, SMS, WhatsApp messaging and AI voice agents in one workspace for sales and support teams. Calls and conversations sync to more than 250 integrated tools, including Salesforce, HubSpot, Zendesk, Pipedrive and Shopify.
The platform works in three modes. Teams handle calls with IVR, routing, queues, a shared inbox and recordings. AI assistants transcribe calls, analyze sentiment, give live coaching and update CRM records after each conversation. AI voice agents answer calls 24/7 in 38 languages, resolve routine requests and hand complex issues to a person along with the full context.
Aircall fits SMBs and larger companies that run phone-heavy sales, support or customer success teams. Plans are priced per license with a three-user minimum. AI voice agents can also be bought on their own, starting at a $99 monthly minimum.
Key features
- AI voice agents answering calls 24/7 in 38 languages
- IVR, call routing, queuing and queue callback
- Shared inbox for calls, SMS, MMS and WhatsApp
- Call recording, transcription and sentiment analysis
- Live in-call AI coaching and automated CRM updates
- Power Dialer for up to 1,000 numbers
- 250+ integrations including Salesforce, HubSpot, Zendesk
- Call whispering, barge and live monitoring
Use cases
Who it's for
After-hours call coverage
AI voice agents answer calls outside business hours, resolve routine requests and escalate the rest with context.
Support team phone line
Route callers through IVR and queues to the right agent, with calls logged in Zendesk or Intercom.
Outbound sales calling
Sales reps use the Power Dialer and outbound campaigns while call notes sync to the CRM.
Call quality coaching
Managers review transcripts, sentiment and scorecards, and use whispering or barge on live calls.
Aircall pricing
From the vendor's site, checked Nov 14, 2026. Prices change — confirm on their pricing page.
AI Voice Agents
month
$120/mo minimum (monthly billing) or $99/mo minimum (annual billing)
- 38 languages with custom voices
- Trigger-based outbound calling
- In-call and post-call AI actions
- Per-agent performance dashboards
Essentials
month
$40 per license/mo (monthly billing) or $30 per license/mo (annual billing)
- 3 users minimum
- Unlimited calls within US & Canada
- Shared inbox, recordings, AI transcripts
- 50 min of AI Voice Agents per month
Professional
month
$70 per license/mo (monthly billing) or $50 per license/mo (annual billing)
- AI call summaries and conversation intelligence
- Smart routing and queue callback
- Power Dialer and outbound campaigns
- Full API access
Enterprise
month
Custom
- 25 users minimum
- Unlimited global calls
- SSO and SCIM
- HIPAA, GDPR, SOC2 compliance and SLA
| Cost for a team, per month | 1 person | 5 people | 20 people |
|---|---|---|---|
| AI Voice Agentsflat | $99 | $99 | $99 |
| Essentialsper seat | $90 | $150 | $600 |
| Professionalper seat | $50 | $250 | $1,000 |
Billed yearly where the plan offers it. — means the plan doesn't allow that many people.
Which plan do you need?
Get an email when Aircall changes its prices
One mail per change, a stop link in each. Nothing else.
How Aircall compares
- At $30/mo, Aircall starts cheaper than 2 of 3 similar tools with published prices (median $74.50).
- Aircall has no free plan, while 3 of the 4 alternatives below have one.
| Tool | Starts at | Free plan | Free trial | API | Open source | |
|---|---|---|---|---|---|---|
| AAircall | $30/mo | — | — | |||
Z Zadarma | $4/mo | — | Aircall vs Zadarma | |||
B Bland AI | $299/mo | — | Aircall vs Bland AI | |||
| FFive9 | $119/mo | — | — | — | — | Aircall vs Five9 |
R Retell AI | — | — | Aircall vs Retell AI |
The closest alternatives in our directory by category. “Starts at” is the cheapest paid plan per month, as each vendor lists it.
Pros and cons
Strengths
- Unlimited calls within US & Canada on all plans
- 250+ native integrations with CRM and help desk tools
- AI voice agents included in every plan
- SOC2 Type II, GDPR and HIPAA compliance
Limitations
- Minimum of 3 users per plan, 25 on Enterprise
- Advanced AI features like call summaries need the AI Assist add-on on Essentials
- International outbound calls cost extra below Enterprise
- SAML SSO only on Enterprise
Aircall FAQ
How much does Aircall cost?
Essentials costs $30 and Professional $50 per license per month with annual billing, which saves 25%. Enterprise pricing is custom. Standalone AI Voice Agents start at a $99 monthly minimum.
Is there a free trial?
Yes, Aircall offers free access so you can try the product.
Which apps are available?
Aircall has softphone apps for desktop, web, iOS and Android.
Does Aircall have an API?
Yes. APIs and webhooks are available, and the Professional plan includes full API access.
What is the minimum team size?
Essentials and Professional require at least 3 users, and Enterprise requires 25.
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Aircall
From $30/mo
