R
RBland AI vs Five9
Pricing, features, platforms and who each one suits — side by side.
B
Choose Bland AI if…
- you want a free plan to start with
- you need an API to build on
- you work on Self-hosted
- you're in its core audience: healthcare providers, insurance companies
F
Choose Five9 if…
- you want the lower entry price ($119/mo vs $299/mo)
- you're in its core audience: enterprise contact centres, customer service leaders
Side by side
Feature Bland AI Five9
Pricing modelFreemiumPaid
Starting price$299/mo$119/mo
Free plan
Free trial
API
Open source
PlatformsWeb, API, Self-hostedWeb
CategoryAI voice agents & IVRCall center & dialers
CompanyBlandFive9, Inc.
Full feature lists
B Bland AI
- Inbound and outbound AI phone agents
- In-house STT, LLM and TTS models
- Conversational Pathways agent builder
- Text to Speech API with voice cloning from about 10 seconds of audio
- 40+ languages, real-time translation in 23
- Agent decision observability and version testing
- CLI and MCP server for coding agents
- Bring your own Twilio or SIP telephony
F Five9
- Omnichannel routing across voice, chat, SMS, email, WhatsApp, video
- Agentic AI and intelligent virtual agents for self-service
- Genius AI routing of interactions
- GenAI quality scoring of all interactions
- Workforce forecasting and scheduling
- Outbound dialling and automated outreach
- 300+ integrations including Salesforce and ServiceNow
- 99.999% platform uptime SLA
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
Bland AI · bland.ai
What you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
| Team size | Bland AI | Five9 |
|---|---|---|
| 1 person | $299 Build | $5,950 Digital |
| 5 people | $299 Build | $5,950 Digital |
| 20 people | $299 Build | $5,950 Digital |
Work it out for your team
All plans and prices
Bland AI
Start$0.14/min
Build$299/mo + $0.12/min
EnterpriseCustom
Five9
Digital$119 Monthly/Seat USD
Core$159 Monthly/Seat USD
PlusContact Sales
ProContact Sales
EnterpriseContact Sales
Strengths and limitations
Bland AI
- Per-minute rate includes LLM, STT and TTS with no token charges
- Start plan has no platform fee and needs no card
- Compliance coverage includes HIPAA, SOC 2 Type II and FedRAMP
- On-prem / VPC deployment available on Enterprise
- Build plan carries a $299/month platform fee on top of minutes
- Telephony is billed separately
- Start plan is capped at 100 calls/day and 1 voice
- SMS, web chat, warm transfers and SSO are not on the Start plan
Five9
- Covers voice, chat, SMS, email, WhatsApp and video on one platform
- 300+ integrations with CRM and help desk tools
- 99.999% uptime SLA
- Named a Leader in Gartner Magic Quadrant for CCaaS
- Pricing available only through sales quotes
- Aimed mainly at enterprises
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Facts from each vendor's public pages, prices checked Nov 14, 2026. Editorial policy