V
VBland AI vs Retell AI
Pricing, features, platforms and who each one suits — side by side.
B
Choose Bland AI if…
- you work on Self-hosted
- you're in its core audience: healthcare providers, insurance companies
R
Choose Retell AI if…
- you're in its core audience: contact center teams, healthcare providers
Side by side
Feature Bland AI Retell AI
Pricing modelFreemiumFreemium
Starting price$299/mo—
Free plan
Free trial
API
Open source
PlatformsWeb, API, Self-hostedWeb, API
CompanyBlandRetell AI
Full feature lists
B Bland AI
- Inbound and outbound AI phone agents
- In-house STT, LLM and TTS models
- Conversational Pathways agent builder
- Text to Speech API with voice cloning from about 10 seconds of audio
- 40+ languages, real-time translation in 23
- Agent decision observability and version testing
- CLI and MCP server for coding agents
- Bring your own Twilio or SIP telephony
R Retell AI
- No-code agent builder with API and SDK extension
- Warm, cold and two-way warm call transfers
- IVR navigation and keypad menu handling
- Batch outbound calling with DNC screening
- Branded caller ID and verified phone numbers
- Persistent contact memory across calls and texts
- Choice of LLM, TTS voices and telephony provider
- Post-call analysis, AI QA and PII redaction
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
Bland AI · bland.ai
Retell AI · retellai.comWhat you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
Bland AI
Start$0.14/min
Build$299/mo + $0.12/min
EnterpriseCustom
Retell AI
Pay as you go$0.07-$0.31/min (voice), $0.002+/msg (chat)
EnterpriseCustom
Strengths and limitations
Bland AI
- Per-minute rate includes LLM, STT and TTS with no token charges
- Start plan has no platform fee and needs no card
- Compliance coverage includes HIPAA, SOC 2 Type II and FedRAMP
- On-prem / VPC deployment available on Enterprise
- Build plan carries a $299/month platform fee on top of minutes
- Telephony is billed separately
- Start plan is capped at 100 calls/day and 1 voice
- SMS, web chat, warm transfers and SSO are not on the Start plan
Retell AI
- No annual contract, billed per minute
- $10 free credits and 20 free concurrent calls
- HIPAA with BAA, SOC 2 Type 1 and 2, GDPR
- Supports multiple LLM and TTS providers, or a custom LLM
- Per-minute cost varies with chosen LLM, voice and add-ons
- Prompts over 4,000 tokens increase billed call time
- SSO, role-based access and dedicated support are Enterprise-only
More comparisons
Other options to consider
VV
Free, from $29/mo
V
Developer platform to build, test and deploy voice AI agents for phone calls
AI voice agents & IVRFree planAPI
P
PP
Free trial
P
Voice AI agents and carrier-grade telephony APIs for businesses and developers
AI voice agents & IVRAPI
F
FF
From $119/mo
F
Cloud contact centre platform blending AI agents and human agents for enterprises
Call center & dialers
T
TT
From $85/mo
T
Contact center software and AI agents that automate customer service work
Call center & dialers
A
AA
From $30/mo
A
Cloud phone system with AI voice agents for sales and support teams
Cloud phone systems & VoIPAPI
Facts from each vendor's public pages, prices checked Nov 14, 2026. Editorial policy