T
TAircall vs Vapi
Pricing, features, platforms and who each one suits — side by side.
A
Choose Aircall if…
- you want to trial it before paying
- you work on Windows, macOS, iOS
- you're in its core audience: sales teams, customer support teams
V
Choose Vapi if…
- you want a free plan to start with
- you want the lower entry price ($29/mo vs $30/mo)
- you're in its core audience: developers, startups building voice products
Side by side
Feature Aircall Vapi
Pricing modelFree trialFreemium
Starting price$30/mo$29/mo
Free plan
Free trial
API
Open source
PlatformsWeb, Windows, macOS, iOS, Android, APIWeb, API
CategoryCloud phone systems & VoIPAI voice agents & IVR
CompanyAircallVapi, Inc.
Full feature lists
A Aircall
- AI voice agents answering calls 24/7 in 38 languages
- IVR, call routing, queuing and queue callback
- Shared inbox for calls, SMS, MMS and WhatsApp
- Call recording, transcription and sentiment analysis
- Live in-call AI coaching and automated CRM updates
- Power Dialer for up to 1,000 numbers
- 250+ integrations including Salesforce, HubSpot, Zendesk
- Call whispering, barge and live monitoring
V Vapi
- Configurable voice, conversation flow and telephony
- Choice of transcriber, LLM and voice providers
- Model costs passed through without markup
- Call testing and simulation before going live
- Real-time call monitoring and observability
- Conversation guardrails to reduce hallucinations
- Built-in Vapi telephony, SIP, WebSockets and WebRTC
- SOC 2, HIPAA and PCI compliance
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
Aircall · aircall.io
Vapi · vapi.aiWhat you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
| Team size | Aircall | Vapi |
|---|---|---|
| 1 person | $50 Professional | $29 Core |
| 5 people | $99 AI Voice Agents | $29 Core |
| 20 people | $99 AI Voice Agents | $29 Core |
Work it out for your team
All plans and prices
Aircall
AI Voice Agents$120/mo minimum (monthly billing) or $99/mo minimum (annual billing)
Essentials$40 per license/mo (monthly billing) or $30 per license/mo (annual billing)
Professional$70 per license/mo (monthly billing) or $50 per license/mo (annual billing)
EnterpriseCustom
Vapi
No Success Package$0 to start, $0.05/min hosting
Core$29
Pro10% of hosting fee, $999/mo minimum
PremierCustom
Strengths and limitations
Aircall
- Unlimited calls within US & Canada on all plans
- 250+ native integrations with CRM and help desk tools
- AI voice agents included in every plan
- SOC2 Type II, GDPR and HIPAA compliance
- Minimum of 3 users per plan, 25 on Enterprise
- Advanced AI features like call summaries need the AI Assist add-on on Essentials
- International outbound calls cost extra below Enterprise
- SAML SSO only on Enterprise
Vapi
- $5 free credits and no minimum minutes
- Model provider costs passed through without markup
- Unlimited agents on every plan
- SOC 2, HIPAA and PCI compliance
- Total per-minute cost stacks hosting, model, voice and transport fees
- HIPAA add-on costs $2,000/month
- Pro package has a $999/month minimum
- Free tier is limited to 4 concurrent calls
More comparisons
Other options to consider
TT
From $85/mo
T
Contact center software and AI agents that automate customer service work
Call center & dialers
F
FF
From $119/mo
F
Cloud contact centre platform blending AI agents and human agents for enterprises
Call center & dialers
Z
ZZ
Free, from $4/mo
Z
Cloud business telephony with virtual numbers, free PBX, CRM and AI agent
Cloud phone systems & VoIPFree planAPI
R
RR
Freemium
R
AI phone agents that answer, place and route calls for contact centers
AI voice agents & IVRFree planAPI
B
BB
Free, from $299/mo
B
Enterprise voice AI platform for building and running AI phone agents
AI voice agents & IVRFree planAPI
P
PP
Free trial
P
Voice AI agents and carrier-grade telephony APIs for businesses and developers
AI voice agents & IVRAPI
Facts from each vendor's public pages, prices checked Nov 14, 2026. Editorial policy