V
VPlivo vs Talkdesk
Pricing, features, platforms and who each one suits — side by side.
P
Choose Plivo if…
- you need an API to build on
- you want to trial it before paying
- you work on macOS
- you're in its core audience: developers building voice agents, customer support teams
T
Choose Talkdesk if…
- you're in its core audience: enterprise contact centers, banks and insurers
Side by side
Feature Plivo Talkdesk
Pricing modelFree trialFree trial
Starting price—$85/mo
Free plan
Free trial
API
Open source
PlatformsWeb, API, macOSWeb
CategoryAI voice agents & IVRCall center & dialers
CompanyPlivo Inc.Talkdesk
Full feature lists
P Plivo
- No-code AI agent studio built from plain-English prompts
- SDKs for Python, Node and Go, plus REST API
- SIP trunking and bidirectional audio streaming
- LiveKit and Pipecat integrations
- Turn detection, barge-in handling and AI noise cancellation
- Simulation testing and transfer to a human
- CLI to test streams and diagnose failed calls
- US, EU or APAC data residency
T Talkdesk
- Autonomous AI agents for voice and digital channels
- AI routing to automated or human outcomes
- Real-time agent assist with next best actions
- Automatic interaction summaries and AI translations
- Voice biometrics caller authentication
- Transcription and sentiment analysis of all interactions
- Workforce engagement and quality management
- Industry-specific pre-trained AI agents
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
Plivo · plivo.com
Talkdesk · talkdesk.comWhat you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
| Team size | Plivo | Talkdesk |
|---|---|---|
| 1 person | $1,000 Enterprise | $85 Digital Essentials |
| 5 people | $1,000 Enterprise | $425 Digital Essentials |
| 20 people | $1,000 Enterprise | $1,700 Digital Essentials |
Work it out for your team
All plans and prices
Plivo
Pay as you goUsage-based ($10 free credits)
EnterpriseFrom $1,000/mo
Talkdesk
Digital Essentials$85 USD per user/month
Voice Essentials$105 USD per user/month
Elite$165 USD per user/month
Industry Experience Clouds$225 USD per user/month
Talkdesk CXACustom
Strengths and limitations
Plivo
- $10 in free credits with no credit card required
- Per-minute pricing with no lock-in
- Choice of no-code builder or SDKs, API and CLI
- HIPAA, GDPR, SOC 2 and PCI DSS compliance listed
- SMS, WhatsApp and Verify require the $1,000/month Enterprise plan
- Pay-as-you-go coverage limited to the US and India
- Agent fee of $0.03/min excludes telephony, which is billed separately
Talkdesk
- Named a Leader in the 2026 Gartner Magic Quadrant for CCaaS
- Covers both human agent tooling and autonomous AI agents
- Pre-trained agents for specific industries and regulations
- Can deploy on top of third-party or on-premises contact centers
- No public pricing; quotes only through sales
- No free trial or self-serve plan
More comparisons
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FF
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Cloud contact centre platform blending AI agents and human agents for enterprises
Call center & dialers
Facts from each vendor's public pages, prices checked Nov 14, 2026. Editorial policy