T
TAircall vs Sonetel
Pricing, features, platforms and who each one suits — side by side.
A
Choose Aircall if…
- you work on Windows, macOS
- you're in its core audience: sales teams, customer support teams
S
Choose Sonetel if…
- you want a free plan to start with
- you want the lower entry price ($9.95/mo vs $30/mo)
- you're in its core audience: entrepreneurs, small businesses
Side by side
Feature Aircall Sonetel
Pricing modelFree trialFreemium
Starting price$30/mo$9.95/mo
Free plan
Free trial
API
Open source
PlatformsWeb, Windows, macOS, iOS, Android, APIWeb, iOS, Android, API
CategoryCloud phone systems & VoIPVirtual phone numbers
CompanyAircallSonetel AB · since 2009
Full feature lists
A Aircall
- AI voice agents answering calls 24/7 in 38 languages
- IVR, call routing, queuing and queue callback
- Shared inbox for calls, SMS, MMS and WhatsApp
- Call recording, transcription and sentiment analysis
- Live in-call AI coaching and automated CRM updates
- Power Dialer for up to 1,000 numbers
- 250+ integrations including Salesforce, HubSpot, Zendesk
- Call whispering, barge and live monitoring
S Sonetel
- Local business numbers in 60+ countries
- Calls ring in iPhone and Android app
- Call forwarding to any phone worldwide
- SMS on some number types
- AI call summaries and call scoring
- Voicemail to email, with transcription on higher plans
- IVR voice menu for call routing
- Communications API
Their home pages
What each vendor shows first: the pitch, the plans and the sign-up.
Aircall · aircall.io
Sonetel · sonetel.comWhat you'd pay
The cheapest plan that fits, per month, billed yearly where the plan offers it.
| Team size | Aircall | Sonetel |
|---|---|---|
| 1 person | $50 Professional | $9.95 Premium |
| 5 people | $99 AI Voice Agents | $49.75 Premium |
| 20 people | $99 AI Voice Agents | $199 Premium |
Work it out for your team
All plans and prices
Aircall
AI Voice Agents$120/mo minimum (monthly billing) or $99/mo minimum (annual billing)
Essentials$40 per license/mo (monthly billing) or $30 per license/mo (annual billing)
Professional$70 per license/mo (monthly billing) or $50 per license/mo (annual billing)
EnterpriseCustom
Sonetel
Basic$0.00/month
Premium$13.95/mo or $9.95/mo billed yearly
Business$39.95/mo or $29.95/mo billed yearly
Strengths and limitations
Aircall
- Unlimited calls within US & Canada on all plans
- 250+ native integrations with CRM and help desk tools
- AI voice agents included in every plan
- SOC2 Type II, GDPR and HIPAA compliance
- Minimum of 3 users per plan, 25 on Enterprise
- Advanced AI features like call summaries need the AI Assist add-on on Essentials
- International outbound calls cost extra below Enterprise
- SAML SSO only on Enterprise
Sonetel
- Numbers from €1.79 per month
- Free signup with no credit card required
- Free calls to 40+ countries on paid plans
- Publicly listed company operating since 2009
- AI summaries, call scoring and IVR only on Premium and Business plans
- SMS works only on some number types
- Showing your business number on outbound calls requires identity verification
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Facts from each vendor's public pages, prices checked Nov 13, 2026. Editorial policy