JumpCloud
Cloud directory, SSO, MFA and cross-platform device management for IT teams
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Pricing
From $3/mo
Free trial
Yes
API
Yes
Company
JumpCloud Inc.
Platforms
What is JumpCloud?
JumpCloud is a cloud platform that combines identity management, access control and device management in one console. IT teams use it to run a cloud directory, give users single sign-on and multi-factor authentication, and manage Windows, Apple, Linux and Android devices.
The platform also covers Cloud LDAP and RADIUS, a password vault, conditional access and Zero Trust policies, patch management, remote access, asset management and SaaS discovery. Newer modules govern AI agents and shadow AI. You can buy individual features à la carte from $3 per user per month, pick a bundled package, or talk to sales about the larger Platform tiers.
It suits organizations replacing or extending Active Directory, companies with hybrid workforces on mixed operating systems, and MSPs that manage several clients through a multi-tenant portal. A 30-day free trial includes the full platform and 24×7 premium support.
Key features
- Cloud directory with user lifecycle management
- Single sign-on and multi-factor authentication
- Cloud LDAP and Cloud RADIUS
- MDM for Windows, Apple, Linux and Android
- Patch management and remote access
- Conditional access and Zero Trust policies
- Password vault and passwordless login (JumpCloud Go)
- SaaS discovery and shadow AI governance
Use cases
Who it's for
Replacing on-premises Active Directory
Move users and groups into a cloud directory and keep LDAP and RADIUS access for legacy systems.
Managing mixed-OS fleets
Enforce policies, patch and remotely access Windows, Mac, Linux and Android devices from one console.
Automating onboarding and offboarding
Connect HRIS data so accounts and app access are created or revoked as staff join and leave.
MSP client management
Partners manage several customer tenants through the multi-tenant portal with partner pricing.
JumpCloud pricing
From the vendor's site, checked Nov 10, 2026. Prices change — confirm on their pricing page.
| Plan | À la carte features | Device Management | SSO | Device Identity Management | Platform Essentials | Platform | Platform Prime |
|---|---|---|---|---|---|---|---|
| Paid monthly | From $3/user/moper user; individual features | $11/moper user | $13/moper user | $15/moper user | Custom quote | Custom quote | Custom quote |
| Paid yearly | $3/mo−25% | $9/mo−18% | $11/mo−15% | $13/mo−13% | — | — | — |
| Device management | — | Yes | — | Yes | Yes | — | — |
| SSO | Yes | — | Yes | — | Yes | — | — |
| MFA | Yes | — | Yes | Yes | — | — | — |
| Passwordless | Yes | — | — | — | Yes | — | — |
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| Cost for a team, per month | 1 person | 5 people | 20 people |
|---|---|---|---|
| À la carte featuresper seat | $3 | $15 | $60 |
| Device Managementper seat | $9 | $45 | $180 |
| SSOper seat | $11 | $55 | $220 |
| Device Identity Managementper seat | $13 | $65 | $260 |
Billed yearly where the plan offers it. — means the plan doesn't allow that many people.
Which plan do you need?
Get an email when JumpCloud changes its prices
One mail per change, a stop link in each. Nothing else.
How JumpCloud compares
- JumpCloud has no free plan, and neither do the 2 alternatives below.
| Tool | Starts at | Free plan | Free trial | API | Open source | |
|---|---|---|---|---|---|---|
| JJumpCloud | $3/mo | — | — | |||
O Okta | $6/mo | — | — | JumpCloud vs Okta | ||
| OOneLogin | $3/mo | — | — | JumpCloud vs OneLogin |
The closest alternatives in our directory by category. “Starts at” is the cheapest paid plan per month, as each vendor lists it.
Pros and cons
Strengths
- Individual features available à la carte from $3/user/mo billed annually
- 30-day free trial with full functionality and 24×7 premium support
- Covers identity, access and device management in one platform
- Special pricing for education, nonprofits and MSPs
Limitations
- Platform packages require contacting sales for pricing
- Platform Essentials is capped at 300 users
- Suspended users are still billed as normal users
- Invoicing available only for accounts billing over $2,000 per month
JumpCloud FAQ
How much does JumpCloud cost?
Individual features start at $3 per user per month billed annually ($4 monthly). Bundles run from $9 to $13 per user per month annually, and the Platform tiers are priced by sales.
Is there a free trial?
Yes, a 30-day free trial gives full platform access with no restrictions and includes 24×7 premium support.
Which devices can it manage?
Windows, Apple, Linux and Android devices.
What payment methods are accepted?
Credit cards (Amex, Discover, MasterCard, Visa) and ACH. Accounts billing over $2,000 a month can pay by invoice.
Can I buy only specific features?
Yes, an à la carte option lets you buy individual features instead of a package.
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JumpCloud
From $3/mo